ECSE-PBC Governance CPD Webinar Series
Corporate Board Dynamics and Culture
Summary/Purpose: Board effectiveness is shaped not only by technical competence but by the quality of relationships, communication, and culture within the boardroom. This fireside chat explores the human side of governance: how boards build trust, manage conflict, maintain focus, and create an environment where directors can challenge constructively and contribute fully.
The purpose is to help boards strengthen their culture, improve decision making, and enhance overall performance through intentional leadership and well designed protocols.
Content:
Understanding Boardroom Dynamics
- The behavioural patterns that drive or derail board effectiveness
- How culture influences decision‑making, risk oversight, and strategic thinking
- Recognizing and addressing dysfunctional behaviours early
Soft Skills for High‑Performing Boards
- Emotional intelligence, listening, and constructive challenge
- Managing conflict without damaging relationships
- Encouraging diversity of thought and inclusive participation
Board Protocols and Best Practices
- Agenda design, meeting discipline, and information flow
- Role clarity between the board, chair, CEO, and corporate secretary
- How protocols support cohesion, accountability, and focus
Psychological Safety and the Role of Leadership
- How the Chair sets tone, facilitates dialogue, and manages dynamics
- How the Corporate Secretary supports culture through process, communication, and governance discipline
- Practical examples from Caribbean boardrooms
Benefits of Attending:
- Understand and appreciate the critical role that boardroom behaviours and culture has on the ultimate quality of board decisions, and gain insight into tools and approaches to address issues.
- Understand the key role of emotional intelligence as a facilitator for high performing boards and what approaches can be taken to enhance the individual director and collective board EQ.
- How Board protocols can strengthen the cohesion, efficiency and focus of the Board to ensure that the agenda is strategic, and all parties know their roles and contribution to creating a highly effective meeting.
- Practical tools and approaches the Board Chair and the corporate secretary can take to create an environment whereby psychological safety is an integrated and established asset of the board culture.
Who should attend: Board directors, CEOs, Chief Risk Officers, company secretaries and any governance professional involved in working with or supporting the Board, or any executive or senior leader interested in how boardroom dynamics and behaviours can have a significant positive (or adverse) impact on the quality of board decision making.
Registration: The webinar will be delivered Wednesday 11th November, from 9:00 am to 10:30 am (UTC-4).
Fees: A Registration Fee of EC$295 (US$110) per participant is payable to the Eastern Caribbean Securities Exchange Ltd by Credit Card, Wire Transfer or Electronic Funds Transfer (EFT) by 06th November 2025.
Discounted Rate for ECSE Affiliates and CGIC Members – EC$270 (US$100)
(CGIC members must include their membership number to benefit from this discount)
To register, click here:
Your Facilitator:
Sharon Constançon is an entrepreneur with extensive experience in governance, foreign exchange treasury, and membership organisations.
She holds an MBA, is a Chartered Director, Chartered Secretary, and a Chartered Member of CISI, with over 40 years of experience in various sectors.
Sharon listed her first business on the Johannesburg Stock Exchange in the late 1990s and served as the Executive Chairman of the South African Chamber of Commerce until December 2024. She is the CEO of the Genius Group and Valufin, where she manages forex for global companies.
She is known for her unique style of board performance reviews, identifying correlations between behaviours and communication that impact board performance. Sharon helps directors understand the consequences of their actions, driving improved board performance6.
She is passionate about sharing knowledge and upskilling others, delivering training on leadership, strategy, risk, and governance; she enjoys lecturing, running training courses, and speaking at conferences on boardroom dynamics.
Sharon is recognised for her high IQ and EQ, ability to handle complex issues, and success as a mediator, coach, and mentor to senior leaders.
She thrives on variety and diversity, serving on various committees and boards, including the Worshipful Company of Chartered Secretaries and the Advisory Board of the South African Chamber of Commerce.