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ECSE-PBC Governance CPD Webinar Series

Business Continuity and Crisis Management in the Technological Age: A Strategic Journey

Summary/Purpose: The business environment is fast changing, we are in the 4th industrial revolution. Technology, data and information is now on the agenda at the Executive Committee and for Board of Director meetings. What is keeping you up at night? Is information, data and IT governance and IT security key parts of your corporate objectives? 

Over this short masterclass we will consider business continuity management and crisis management in a technological environment. We will consider some of the opportunities and risks associated with doing business and how to remain relevant and sustainable with consideration of environment, social and governance elements.

Content: Our session takes a whirlwind overview of technological change, particularly in relation to the rise of machines and artificial intelligence in business, and associated data and privacy risks. We look at lessons learned from previous business disruptions and disasters and how to protect your corporate reputation. We also look at the steps involved in developing a business continuity management (BCM) plan and crisis management (CM), examining the duties, governance and strategic thinking for these plans. This includes the communication plan, the relationship with regulators, and extends beyond conventional risk management to embed a strategic risk culture within the organization. We also take a forward-looking approach to assess the business environment of the future and what boards and executive management should focus on to ensure that they have an effective and evolving response to systemic shocks.   

Benefits: Attendees will walk away with a clear understanding of the impact of technology and the associated risks to their business, and the factors to consider when developing their organization’s BCM and CM strategy. They will have a greater appreciation of the risks both internally and externally, which can often materialise unexpectedly and rapidly. Attendees will have the tools to rigorously question their organization’s approach, including an assessment of resilience, impact on reputation and the highly important communications response, and to assess how that approach can evolve with the rapid changes in issues such as ESG in the business environment.  

Who should attend: Board chairs, company directors, company secretaries, and chief executives. 

Registration: The webinar will be delivered on Wednesday May 18, 2022 at 12PM EST. To register click here

Your Facilitator:

Robert L. Ford

Robert is a leadership, corporate governance and corporate culture expert and has worked with many of the leading international accounting, law and consulting firms He has lived and worked in the UK, Middle East and South East Asia, providing board and governance advisory, consulting and training to boards, senior executives and management teams.

Before living in Dubai and Malaysia Robert was the Managing Director for Citco London, part of the Citco Group of Companies which is an international financial services company providing, hedge fund administration, fund of funds, corporate and trust, fiduciary services, family structuring and private client advisory services for tax planning and governance optimisation.

He is an experienced company director (in UK and UAE) and governance advisor He has advised and worked with the boards of international companies and a multi billion dollar government entity (part of Dubai Holding) He advises clients in the Middle East and South East Asia on Transformation Change Management, Corporate Governance, Diversity and Culture, Leadership and Strategic Excellence, Business Continuity Management/ Crisis Management, Risk Management and Compliance, Board Effectiveness and Operational Excellence.

Most recently Robert advised a subsidiary of the Public Investment Fund ( on corporate governance, board evaluations, strategy development and business plan refreshment. He also conducted a corporate governance simplification project for a Listed company in Dubai to tie their new strategy, operational structure and organisational model. He is providing executive coaching and training for a senior executive in a Dubai Bank and previous provided executive coaching for a senior UAE bank employee.

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